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How the carpool and rideshare service works | Passengers

Search for a ride

Search for available rides by entering your point of departure and your destination. You will need to be registered and connected to your profile in order to book a seat on the desired ride.

Book a seat and pay online

Long distance carpool (with reservation): Book a seat on a ride and pay online with a credit or a debit card. Once your online seat booking is completed, Ridesharing.com will send you a confirmation code by email and text message. You will then have the opportunity to make contact by phone with the driver to arrange the last details of the ride such as the exact meeting point, preferences, etc.

Daily commute and short distance carpool (without reservation): Contact the driver free of charge through the messaging service to ask for a seat on the ride and to make an arrangement for the carpool (cost of the ride, alternate driving, meeting point, etc.).

Get on board and start your trip

Make sure to be at the meeting point 5 minutes ahead of the time set for the departure. Give to the driver your confirmation code during the ride. It is with this confirmation code that the driver will be able to receive its amount of money asked as a contribution for the ride.

* Important! If you have an emergency that forces you to cancel your seat booking, please make sure to consult the cancellation policy.

You may be interested to learn more the following topics of the Help / FAQ:

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